Privacy Policy

Overview

Advantage Web respects your privacy and is committed to protecting any personal information you choose to provide.

This Privacy Policy explains what information may be collected when you use this website or engage Advantage Web’s services, how that information is used, and the steps taken to protect it.

Information We Collect

The amount of personal information collected is kept to a minimum and is generally limited to information you choose to provide.

This may include:

• Your name and business name.
• Email address and telephone number.
• Information submitted through the website contact form or by email.
• Billing and invoicing information required to provide services.
• Project notes and technical information relevant to your website or hosting service.

Advantage Web does not collect unnecessary personal information.

How Your Information Is Used

Your information is used only for purposes directly related to providing the services you request.

This may include:

• Responding to enquiries.
• Preparing quotations.
• Providing website development or migration services.
• Managing AWS hosting services.
• Providing technical support.
• Preparing invoices and maintaining accounting records.
• Communicating with you regarding your website or hosting service.

Advantage Web does not use your information for marketing campaigns or unsolicited promotional emails.

Website Analytics and Cookies

This website uses Google Analytics and may also use Microsoft Bing analytics services to help understand how visitors use the website.

These services use cookies to collect anonymous information such as pages visited, general location, browser type and device information. This information helps improve the website and the services offered.

These analytics services do not identify you personally.

Most web browsers allow cookies to be managed or disabled through your browser settings.

Payments

Payments may be made by direct bank transfer or through PayPal.

Advantage Web does not store your banking details, credit card information or PayPal account credentials.

Payment records may be retained as part of normal business and accounting requirements.

Sharing Information

Your personal information is not sold, rented or provided to third parties for marketing purposes.

Where appropriate, technical matters may occasionally be discussed with trusted professional colleagues to obtain advice or assistance. In these situations, personal identifying information is not disclosed unless you have provided permission or it is necessary to deliver the services you have requested.

Information may also be disclosed where required by law.

Access to Client Systems

To provide website development, migration and managed hosting services, Advantage Web may require authorised access to services such as AWS accounts, domain name providers, DNS services, email services or website administration systems.

This access is used solely for the purpose of providing the agreed services and is treated as confidential.

Data Security

Reasonable administrative, technical and security measures are taken to protect the information held by Advantage Web from unauthorised access, disclosure, alteration or loss.

While every reasonable effort is made to protect information, no internet-based service or electronic storage system can guarantee absolute security.

Data Retention

Information is retained only for as long as reasonably necessary to provide services, meet legal or accounting obligations, or maintain appropriate business records.

This generally includes correspondence, quotations, invoices and project documentation.

Access to Your Information

If you wish to enquire about the personal information held in relation to your dealings with Advantage Web, please contact us.

Where appropriate, reasonable steps will be taken to correct inaccurate information or respond to privacy enquiries.

Changes to This Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes in services, legal requirements or business practices.

The current version published on this website will always apply.

Contact

If you have any questions regarding this Privacy Policy or how your information is handled, please contact Advantage Web using the contact details provided on this website.